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Tel: 01163 184 189


Joe's Privacy Statement

This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information, by Joe’s Lawn Care Ltd.

Contacting Us

If you have general questions about your account please contact us at for questions specifically about this Privacy Statement, or our use of your personal information, please also contact us by email or telephone. Please note that if you contact us to assist you, for your safety and ours we may need to record calls between us and authenticate your identity before fulfilling your request.

Collection of Information

We receive and store information about you such as:

Information you provide to us: We collect information you provide to us which includes:

Information we collect automatically: We collect information about you and your interactions with us and our advertising, as well as information regarding your computer or other device used to access our services. This information includes:

Information from other sources: We might supplement the information described above with information we obtain from other sources, including from both online and offline data providers. Such supplemental information could include demographic data, interest based data, and Internet browsing behaviour.

Use of Information

We use information to provide, analyse, administer, enhance and personalise our services and marketing efforts, to process your initial survey requests, your treatments and your payments, and to communicate with you on these and other topics. For example, we use information to:

Disclosure of Information

We DO NOT disclose your information for any purpose to third parties.

You may choose to disclose your information in the following ways:

Your Choices

If you no longer want to receive certain communications from us via email or text message, simply get in touch to let us know what your communication preferences are.

Your Information and Rights

You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you.

You may also request that we delete personal information that we hold about you.

To make requests, or if you have any other question regarding our privacy practices, please contact us at 

We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical. We may retain information as required or permitted by applicable laws and regulations, including to honour your choices, for our billing or records purposes and to fulfil the purposes described in this Privacy Statement.

Security

We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorised access, use and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information but it must be noted that we do not hold any ‘sensitive personal data’.

Changes to This Privacy Statement

We will update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of our services after any such updates take effect will constitute acceptance of those changes. If you do not accept any updates to this Privacy Statement, you may cancel your use of our services.



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