A lot of things in life are seasonal, such as brussel sprouts, cricket and your partner’s favourite Netflix show (thank goodness!). But then other things are the opposite, and lawn care is one of those things. That’s because growing a healthy, lush, beautiful lawn requires a year-round effort.
Yepp. Understanding what your lawn needs from you during each season is essential to making sure it is the postcard-perfect centrepiece of your garden. Translation: simply mowing it during the summer months isn’t going to cut it (excuse the pun).
It’s about caring for your lawn in the correct ways throughout each month of the year. Understanding when to apply the basic treatments for the best results. Essentially, it’s about planning and preparation, and then putting those plans into practice.
So without further ado, here’s our top lawn care tips for each season.
Spring Lawn Care Tips
When it comes to your lawn, spring time is go time. Aka: growing season. That time of the year when your lawn comes out of hibernation. Soaks up the sunshine and begins to grow deep roots and a strong sward. The trick is encouraging your turf to be as strong and healthy as possible. So that it can protect itself from diseases, weeds and infestations.
This starts with a late-spring fertilising session. That’s not to say there’s anything wrong with feeding your grass earlier. Although if you hold off until late-spring your lawn will be able to digest those much-needed nutrients in a more effective way. It’ll sett you up for a hassle-free year of lawn care.
As a general rule of thumb, you want to try and wait until at least a month into spring before you apply your organic fertiliser. Preferably one that combines potassium and nitrogen in a slow-release formula. That’s because there are no risks of you burning your grass or harming the environment.
What’s more, springtime is when there tends to be a lot more moisture hanging about in your grass plants. Thanks to the heavier rainfalls and snowstorms that come with the winter months, so you can hold off watering your lawn until the soil is super-dry. So instead of setting up your sprinklers and watering your grass, spend this time replenishing any patches of turf that require a little help by overseeding any bald spots., This should be enough time for them to recover in time for summer.
And last but not least on the spring lawn care front, now is the time to do a bit of pest and weed control. Quite simply, your lawn will be feeling a little weak in those post-winter months, making it the prime time for weeds and pests to stake their claim to your lawn. So get a jump on them by applying pre-emergent herbicides and make the summer easier for yourself.
Summer Lawn Care Tips
It’s time to dust off your mower, yank on that starter cord and get into the habit of mowing because summer’s main focus will be mowing your lawn correctly.
This starts with setting your mower’s deck to the right height. Which is between 3 and 3½ inches high. The reason for this is simple: lawns that are carefully kept at this height through the summer are way more likely to develop a deeper root system. That is essential to both your lawn’s health and it’s ability to protect itself from nasties. It’s also crucial to never chop off more than a ⅓ of your grass in one mowing session. Why? Because you risk inviting infection and disease to your lawn. To do this, try not to be overly keen on the amount of times a week you get your mow on. A weekly mowing session should be plenty for anyone that wants a neat-looking lawn, while sticking to the ⅓ rule.
As for watering your lawn in the summer, it’s time to set up your sprinklers and unfurl your hose. But don’t water little and often; water deeply. That way the water is able to soak deeper into your soil. It is crucial for developing healthy roots. The other thing worth noting is timing. Try to either water first thing in the morning or late in the afternoon. That way your lawn can absorb the water before it gets evaporated by the midday sun.
In terms of summertime weeds, hand-pulling them is your best option. That way you’re taking them out at the root. By doing that it should take care of almost-all of the problems they cause. If you’re a tad overrun with weeds, however, you can always apply a post-emergent herbicide as a backup plan.
Autumn Lawn Care Tips
At this time of the year, winter is well and truly on the horizon. But it’s not here yet, which gives you a chance to use the mild temperatures and set your lawn up for a successful winter. And it all starts with dethatching.
After a summer of using your lawn a lot, you will find a build-up of grass, leaves and other organic debris that has created a matted layer on top of your soil. This layer of thatch will prevent air, water and nutrients from getting to the soil and your roots. So to get rid of this, your best option is scarification.
After that, running a core aeration machine across your lawn will help breakup your soil, which will be heavily compacted after so much use through the summer months. Essentially, what this does is create holes that allow water, air and nutrients to get down deeper to where your roots are. As well as stopping any rainfall from waterlogging your lawn.
And lastly, make sure you remove as many of the fallen leaves from your lawn as possible. This could be done with a rake, a leaf blower or a mulching mower, whatever you prefer. Whichever option you go for, by removing these fallen leaves, you’ll be helping your lawn get some much needed sunlight. And reducing the chance of a thatch build-up.
Winter Lawn Care Tips
Winter lawn care is based on a lot of factors, from the conditions where you live to the weather conditions of that specific year. Some years, when the cold weather is especially harsh, there won’t be a lot you can do to help your lawn, which is what makes caring for your lawn in the other seasons so important.
On top of planning ahead and completing all of your lawn care tasks before the first deep freeze, the best thing you can do is respect your lawn with some simple measures. For instance, don’t walk on your lawn when the grass is frozen or you’ll seriously harm each snapped blade, don’t walk across it when the soil is wet or you’ll cause compaction when it dries and don’t be afraid to mow it if the weather is mild, just never mow your lawn when it’s wet.
As for snowfall, this can actually help insulate your lawn when the temperature drops, so even though you might not be able to see your grass, it will be alive and protected when it’s beneath the snow.
And last but not least, make sure you put away any garden furniture, trampolines, toys or anything else that is covering parts of your lawn come the winter, otherwise you might find they smother your grass, creating the perfect conditions for both pests and diseases to swoop in and take hold.
Thanks for reading our the best lawn care tips for each season. For more lawn care tips and tricks, follow us on Facebook and Instagram.
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Privacy Policy
BACKGROUND:
Joe’s Lawn Care understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1. Information About Us
Joe’s Lawn Care Friars Well Estate North Drive Wartnaby Leicestershire LE14 3HQ
Joe’s Lawn Care Ltd is a Limited Company registered in England under company number 09412604.
Registered address and Main trading address: Friars Well Estate North Drive, Wartnaby, Melton Mowbray, Leicestershire LE14 3HQ
VAT number: 204 524 838 Data Protection Officer: Georgina Burns Email address: marketing@joeslawncare.co.uk Telephone number: 03300 432343 Postal address: Friars Well Estate North Drive, Wartnaby, Melton Mowbray, Leicestershire LE14 3HQ
2. What Does This Notice Cover?
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
3. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, ‘the Data Protection Legislation’) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out in Part 5, below.
4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
1.1a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.
1.1b) The right to access the personal data we hold about you. Part 10 will tell you how to do this.
1.1c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
1.1d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 11 to find out more.
1.1e) The right to restrict (i.e. prevent) the processing of your personal data.
1.1f) The right to object to us using your personal data for a particular purpose or purposes.
1.1g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
1.1h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
1.1i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep usinformed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 11.
5. What Personal Data Do You Collect and How?
We may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. We do not collect any ‘special category’ or ‘sensitive’ personal data.
Data Collected
How We Collect the Data
Identity Information including name and title.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Contact information including address, email address, telephone numbers.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Business information (if we are contracting with your business) including business name, contact information.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Payment information including card details, bank account details.
Email communication, telephone communication. Direct interaction.
Profile information including communication preferences, interests, service history, lawn/site specific details, site images.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Marketing Data including preferences.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Technical Data including internet IP address, browser type and version, time zone, operating system and platform.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry and via cookies on our website (see Website Privacy Notice).
6. How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
What We Do
What Data We Use
Our Lawful Basis
Administering our business.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Supplying our products and services to you.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Managing payments for our products services.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Personalising and tailoring our products services for you.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Communicating with you.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Supplying you with information by email and post that you have opted-in-to (you may opt-out at any time by contact us.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephonetext messageand post with information, news, and offers on ourproductsandservices. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact ususing the details in Part 11.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows usto do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
7. How Long Will You Keep My Personal Data?
We keep your personal information only for as long as required to operate our services in accordance with legal requirements, tax and accounting rules and funding partner requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner. If you would like to know how long we will hold any specific information, then please contact us and we can provide further details.
8. How and Where Do You Store or Transfer My Personal Data?
We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
If it is necessary to transfer data outside of the UK then we will use specific approved contracts which ensure the same levels of personal data protection that apply under the Data Protection Legislation. For further information, please refer to the Information Commissioner’s Office.
Please contact us using the details below in Part 11 for further information about the particular data protection safeguardsused by uswhen transferring your personal data to a third country.
The security of your personal data is essential to us,and to protect your data, we take a number of important measures, including the following:
• Limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
• Procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so.
9. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 8.
If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 8.
If sell, transfer, or merge parts of ourbusiness or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
10. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a ‘subject access request’.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 28 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
11. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Georgina:
Email address: marketing@joeslawncare.co.uk Telephone number: 03300 432343 Postal Address: Joe’s Lawn Care Ltd Friars Well Estate Wartnaby LE14 3HQ
12. Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be made available upon request from our Head Office or from our website www.joeslawncare.co.uk. This Privacy Notice was last updated in February 2024.
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BACKGROUND:
Joe’s Lawn Care understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1. Information About Us
Joe’s Lawn Care Friars Well Estate North Drive Wartnaby Leicestershire LE14 3HQ
Joe’s Lawn Care Ltd is a Limited Company registered in England under company number 09412604.
Registered address and Main trading address: Friars Well Estate North Drive, Wartnaby, Melton Mowbray, Leicestershire LE14 3HQ
VAT number: 204 524 838 Data Protection Officer: Georgina Burns Email address: marketing@joeslawncare.co.uk Telephone number: 03300 432343 Postal address: Friars Well Estate North Drive, Wartnaby, Melton Mowbray, Leicestershire LE14 3HQ
2. What Does This Notice Cover?
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
3. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, ‘the Data Protection Legislation’) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out in Part 5, below.
4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
1.1a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.
1.1b) The right to access the personal data we hold about you. Part 10 will tell you how to do this.
1.1c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
1.1d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 11 to find out more.
1.1e) The right to restrict (i.e. prevent) the processing of your personal data.
1.1f) The right to object to us using your personal data for a particular purpose or purposes.
1.1g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
1.1h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
1.1i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep usinformed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 11.
5. What Personal Data Do You Collect and How?
We may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. We do not collect any ‘special category’ or ‘sensitive’ personal data.
Data Collected
How We Collect the Data
Identity Information including name and title.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Contact information including address, email address, telephone numbers.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Business information (if we are contracting with your business) including business name, contact information.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Payment information including card details, bank account details.
Email communication, telephone communication. Direct interaction.
Profile information including communication preferences, interests, service history, lawn/site specific details, site images.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Marketing Data including preferences.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Technical Data including internet IP address, browser type and version, time zone, operating system and platform.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry and via cookies on our website (see Website Privacy Notice).
6. How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
What We Do
What Data We Use
Our Lawful Basis
Administering our business.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Supplying our products and services to you.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Managing payments for our products services.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Personalising and tailoring our products services for you.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Communicating with you.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Supplying you with information by email and post that you have opted-in-to (you may opt-out at any time by contact us.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephonetext messageand post with information, news, and offers on ourproductsandservices. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact ususing the details in Part 11.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows usto do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
7. How Long Will You Keep My Personal Data?
We keep your personal information only for as long as required to operate our services in accordance with legal requirements, tax and accounting rules and funding partner requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner. If you would like to know how long we will hold any specific information, then please contact us and we can provide further details.
8. How and Where Do You Store or Transfer My Personal Data?
We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
If it is necessary to transfer data outside of the UK then we will use specific approved contracts which ensure the same levels of personal data protection that apply under the Data Protection Legislation. For further information, please refer to the Information Commissioner’s Office.
Please contact us using the details below in Part 11 for further information about the particular data protection safeguardsused by uswhen transferring your personal data to a third country.
The security of your personal data is essential to us,and to protect your data, we take a number of important measures, including the following:
• Limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
• Procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so.
9. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 8.
If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 8.
If sell, transfer, or merge parts of ourbusiness or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
10. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a ‘subject access request’.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 28 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
11. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Georgina:
Email address: marketing@joeslawncare.co.uk Telephone number: 03300 432343 Postal Address: Joe’s Lawn Care Ltd Friars Well Estate Wartnaby LE14 3HQ
12. Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be made available upon request from our Head Office or from our website www.joeslawncare.co.uk. This Privacy Notice was last updated in February 2024.