Most problems can be dealt with as a matter of course and through normal conversation.
However, in the unfortunate event that a customer should feel the need to make a formal complaint Joe’s Lawn Care has the following procedure;
If there is any claim arising from our obligations under the guarantee, then any such claim should be emailed to firstname.lastname@example.org or a letter sent to:
Friars Well Estate, North Drive, Wartnaby, Leicestershire, LE14 3HQ
Alternatively, telephone the company on 0330 043 2343
followed up by email or letter.
The company will commit to responding to any such written request within 5 working days of receipt.
The company will commit to any verbal request within 3 working days.
Joe’s Lawn Care