If we’re going to be honest (and, at Joe’s Lawn Care, we pride ourselves on our honesty), we wanted to start with a pun about Margaret Thatcher, but we decided it was probably best to adhere conversational etiquette for once and avoid politics at all cost. It just isn’t worth losing friends over.
What we’re going to do instead is just jump straight into the deep end and tell you a) what this blasted lawn thatch is, b) why it’s so bad for your turf, c) what may have caused it to revolt in the first place and d) how you can get all medieval on it, banishing it from your castle grounds faster than you can say, “I broke my chopsticks”.
For those that have never thumbed through a dictionary on a Saturday night because of a power cut and there being nothing else to do, lawn thatch is a horrid mess of part-living and mainly-dead plant matter that lays between the green grass you love admiring from your kitchen window, the root systems you can’t really see and the soil from whence your grass came (apologies for ye olde English there, it just seemed right).
Some of the time, thatch is fine. It’s not ideal, but it’s fine. If, however, any thatch gets so thick it crosses the half an inch mark, then it’s going to start wrecking your lawn faster than Donald Trump is wrecking the world, which is why you need to pull your socks up, your boots on and make sure it is removed, pronto. It’s the only surefire way to make sure your lawn stays healthy. Oddly enough, this process is called – wait for it – ‘dethatching’. Genius, huh.
What Do We Mean By ‘A Mess Of Plant Matter’?
More often than not, lawn thatch is a knotty cocktail of organic matter; things like crowns, stolons, rhizomes, stems and roots that haven’t quite managed to decompose properly, and the reason they haven’t decomposed like your grass blades is because they are more stubborn than Thatcher herself (#sorry #politics).
The moment lawn thatch becomes half an inch thick, it creates a great barrier reef of pain, turmoil and anguish for your lawn. Air can’t get through, water can’t get in and nutrients can’t seep down into the root system, which is what your lawn needs in order to survive and thrive. It’s a nightmare. But the punishment doesn’t end there because the thicker your thatch gets the more chance there is of lawn care problems, such as disease running riot and insects starting to cause infestations.
Rather frustratingly, thatch can start to wreak havoc on your patience too. That’s because your thatch-based problems go beyond your lawns health and can make the arduous chore that is mowing your lawn even more problematic. You see, when a lawn starts to develop patches of thatch, these areas become, how do we say, a little more spongy, and when you hit these spongy-potholes with your mower, you’ll find your wheels sink in and you suddenly scalp your lawn in the most blood-boiling way possible.
Basically, thatch can get real nasty if you don’t deal with it.
How Is This Son Of A Thatch Caused?
Here’s the bad news: thatch is one of those things that just starts to form over time and, while there are things you can do to prevent super-thick thatch from developing, there are some things that can actually cause it to get worse. Things like watering your grass excessively and adding lots of fertiliser that’s high in nitrogen can cause your grass to grow abnormally fast, meaning that organic matter we spoke of earlier can’t decompose (read: get out of the way) quick enough.
Another thing that can throw a spanner in the thatch-management works is the excessive use of pesticides. The reason being: pesticides kill earthworms and earthworms are great at helping organic matter decompose, which means thatch won’t build up so fast. So, yeah, stop killing your allies. You need them.
Okay, So What’s The Solution Here?
Now that we have covered thatch’s backstory, there is only one thing left to do and that is get rid of it. How you do this depends on just how bad your thatch problem is, but there are two main options: scarification or aeration.
If you’re looking at a mild case of thatch, then a quick spot of dethatching is all you need. To do this, pop into your shed-slash-garage, find your rake, take a few deep breaths and start raking your thatch away as vigorously as you can. Now, your next-door-neighbour, Keen Kevin, may well have a “scarifying rake” to do the job but, trust us, a normal rake will be up for the challenge, no problems whatsoever. Anyway, we know this whole dethatching thing sounds like a bit of a chore, and it is, but if you time it well then you can actually kill two to three birds with one stone. Let’s use autumn as a prime example: you can rake up all those leaves, add them to your compost pile and remove your lawn thatch all at once.
If, however, you’re staring you down the barrel of a pretty severe thatch problem, then your best bet is called “core aeration”. How you do this is up to you. You could do it the more archaic way, which involves stabbing your lawn over and over and over again with a pitchfork, or you could do it the more effective way, which involves using a lawn aeration machine. Personally, we wouldn’t recommend buying one of these machines because, well, you won’t need to use it all that often. Instead, we recommend you rent one from your nearest tool hire shop or, better yet, call the professionals in to perform this task for you.
And there we have it, the solution to all your thatch problems.
Find out exactly what is wrong with your lawn and let the lawn care legends take care of it.
Close
Get our Famous Lawn Analysis
Find out exactly what is wrong with your lawn and let the lawn care legends take care of it.
Close
Privacy Policy
BACKGROUND:
Joe’s Lawn Care understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1. Information About Us
Joe’s Lawn Care Friars Well Estate North Drive Wartnaby Leicestershire LE14 3HQ
Joe’s Lawn Care Ltd is a Limited Company registered in England under company number 09412604.
Registered address and Main trading address: Friars Well Estate North Drive, Wartnaby, Melton Mowbray, Leicestershire LE14 3HQ
VAT number: 204 524 838 Data Protection Officer: Georgina Burns Email address: Marketing@joeslawncare.co.uk Telephone number: 03300 432343 Postal address: Friars Well Estate North Drive, Wartnaby, Melton Mowbray, Leicestershire LE14 3HQ
2. What Does This Notice Cover?
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
3. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, ‘the Data Protection Legislation’) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out in Part 5, below.
4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
1.1a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.
1.1b) The right to access the personal data we hold about you. Part 10 will tell you how to do this.
1.1c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
1.1d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 11 to find out more.
1.1e) The right to restrict (i.e. prevent) the processing of your personal data.
1.1f) The right to object to us using your personal data for a particular purpose or purposes.
1.1g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
1.1h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
1.1i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep usinformed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 11.
5. What Personal Data Do You Collect and How?
We may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. We do not collect any ‘special category’ or ‘sensitive’ personal data.
Data Collected
How We Collect the Data
Identity Information including name and title.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Contact information including address, email address, telephone numbers.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Business information (if we are contracting with your business) including business name, contact information.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Payment information including card details, bank account details.
Email communication, telephone communication. Direct interaction.
Profile information including communication preferences, interests, service history, lawn/site specific details, site images.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Marketing Data including preferences.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Technical Data including internet IP address, browser type and version, time zone, operating system and platform.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry and via cookies on our website (see Website Privacy Notice).
6. How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
What We Do
What Data We Use
Our Lawful Basis
Administering our business.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Supplying our products and services to you.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Managing payments for our products services.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Personalising and tailoring our products services for you.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Communicating with you.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Supplying you with information by email and post that you have opted-in-to (you may opt-out at any time by contact us.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephonetext messageand post with information, news, and offers on ourproductsandservices. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact ususing the details in Part 11.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows usto do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
7. How Long Will You Keep My Personal Data?
We keep your personal information only for as long as required to operate our services in accordance with legal requirements, tax and accounting rules and funding partner requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner. If you would like to know how long we will hold any specific information, then please contact us and we can provide further details.
8. How and Where Do You Store or Transfer My Personal Data?
We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
If it is necessary to transfer data outside of the UK then we will use specific approved contracts which ensure the same levels of personal data protection that apply under the Data Protection Legislation. For further information, please refer to the Information Commissioner’s Office.
Please contact us using the details below in Part 11 for further information about the particular data protection safeguardsused by uswhen transferring your personal data to a third country.
The security of your personal data is essential to us,and to protect your data, we take a number of important measures, including the following:
• Limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
• Procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so.
9. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 8.
If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 8.
If sell, transfer, or merge parts of ourbusiness or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
10. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a ‘subject access request’.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 28 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
11. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Georgina:
Email address: Marketing@joeslawncare.co.uk Telephone number: 03300 432343 Postal Address: Joe’s Lawn Care Ltd Friars Well Estate Wartnaby LE14 3HQ
12. Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be made available upon request from our Head Office or from our website www.joeslawncare.co.uk. This Privacy Notice was last updated in February 2024.
Find out exactly what is wrong with your lawn and let the lawn care legends take care of it.
Book Your Surface Cleaning Survey
Find out exactly what is wrong with your surface and let the lawn care legends take of it.
BACKGROUND:
Joe’s Lawn Care understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1. Information About Us
Joe’s Lawn Care Friars Well Estate North Drive Wartnaby Leicestershire LE14 3HQ
Joe’s Lawn Care Ltd is a Limited Company registered in England under company number 09412604.
Registered address and Main trading address: Friars Well Estate North Drive, Wartnaby, Melton Mowbray, Leicestershire LE14 3HQ
VAT number: 204 524 838 Data Protection Officer: Georgina Burns Email address: Marketing@joeslawncare.co.uk Telephone number: 03300 432343 Postal address: Friars Well Estate North Drive, Wartnaby, Melton Mowbray, Leicestershire LE14 3HQ
2. What Does This Notice Cover?
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
3. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, ‘the Data Protection Legislation’) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out in Part 5, below.
4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
1.1a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.
1.1b) The right to access the personal data we hold about you. Part 10 will tell you how to do this.
1.1c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
1.1d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 11 to find out more.
1.1e) The right to restrict (i.e. prevent) the processing of your personal data.
1.1f) The right to object to us using your personal data for a particular purpose or purposes.
1.1g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
1.1h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
1.1i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep usinformed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 11.
5. What Personal Data Do You Collect and How?
We may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. We do not collect any ‘special category’ or ‘sensitive’ personal data.
Data Collected
How We Collect the Data
Identity Information including name and title.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Contact information including address, email address, telephone numbers.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Business information (if we are contracting with your business) including business name, contact information.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Payment information including card details, bank account details.
Email communication, telephone communication. Direct interaction.
Profile information including communication preferences, interests, service history, lawn/site specific details, site images.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Marketing Data including preferences.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Technical Data including internet IP address, browser type and version, time zone, operating system and platform.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry and via cookies on our website (see Website Privacy Notice).
6. How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
What We Do
What Data We Use
Our Lawful Basis
Administering our business.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Supplying our products and services to you.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Managing payments for our products services.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Personalising and tailoring our products services for you.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Communicating with you.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Supplying you with information by email and post that you have opted-in-to (you may opt-out at any time by contact us.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephonetext messageand post with information, news, and offers on ourproductsandservices. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact ususing the details in Part 11.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows usto do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
7. How Long Will You Keep My Personal Data?
We keep your personal information only for as long as required to operate our services in accordance with legal requirements, tax and accounting rules and funding partner requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner. If you would like to know how long we will hold any specific information, then please contact us and we can provide further details.
8. How and Where Do You Store or Transfer My Personal Data?
We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
If it is necessary to transfer data outside of the UK then we will use specific approved contracts which ensure the same levels of personal data protection that apply under the Data Protection Legislation. For further information, please refer to the Information Commissioner’s Office.
Please contact us using the details below in Part 11 for further information about the particular data protection safeguardsused by uswhen transferring your personal data to a third country.
The security of your personal data is essential to us,and to protect your data, we take a number of important measures, including the following:
• Limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
• Procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so.
9. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 8.
If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 8.
If sell, transfer, or merge parts of ourbusiness or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
10. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a ‘subject access request’.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 28 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
11. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Georgina:
Email address: Marketing@joeslawncare.co.uk Telephone number: 03300 432343 Postal Address: Joe’s Lawn Care Ltd Friars Well Estate Wartnaby LE14 3HQ
12. Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be made available upon request from our Head Office or from our website www.joeslawncare.co.uk. This Privacy Notice was last updated in February 2024.