The Ultimate Guide To Removing Moss From Your Lawn
The ultimate secret to success is finding the root cause, and then growing the healthiest lawn… one without weeds, disease and moss!
Ah, autumn. That time of year when the heating comes on, the leaves fall off, the baristas in Starbucks ask if you want to upgrade to a pumpkin-spiced latte, and lawns start getting invaded by moss because that’s just what happens at this time of year, right? Wrong. At least the moss part. Everything else is right, but the moss part is wrong because your lawn shouldn’t just start filling up with moss, which is what too many homeowners now believe.
The truth is, however, any lawn-owner that’s noticed a bunch of moss plants needs to realise this is an indicator for less than ideal lawn conditions. The point is, moss is not the cause of your problem; it is the by-product of a much bigger issue.
The question is: what are the potential causes of your moss invasion. Well, from our unrivalled experience as the UK’s leading lawn care providers (ooooof, that’s a snazzy title, right?!), it could be one of these:
An issue with your soil’s pH level, or more specifically, your soil’s pH is too low.
Your lawn is lacking in some of the essential nutrients it needs to survive and thrive.
There is a big old drainage problem with your lawn, usually thanks to thatch and compaction.
Excessive shade is creating the ideal conditions for moss to grow.
Here’s the Joe’s Ultimate Guide To Removing Moss From Your Lawn!
So here’s the bad news: removing any patches of moss you find in your lawn is not going to solve your moss problem permanently. The good news is: you now get to live out your childhood fantasy of being a private investigator by working out exactly what that moss loves about your lawn so much. You need to work out exactly what is causing moss to grow where it is, otherwise a new patch of moss will keep reappearing no matter how many times you try to remove it.
Remove The Moss That’s In Your Lawn Now
The first thing you need to do is get rid of any moss that’s currently growing in your lawn. That isn’t too hard to do because they’re pretty shallow-rooted plants. More often than not, you just need a sturdy rake, a good night’s sleep and a strong coffee to win this first battle. That said, you might need to call in some backup, in which case you can turn your Fairy Liquid into an epic moss killer. Yup. Soap can kill off moss.
Either way, these moss-fighting moves are only ever going to be the first step. Necessary and fun, but temporary. What you need to enjoy the moss-free serenity of long-lasting success, is remove the moss you can see right now. Then you can turn back into Sherlock and start investigating the root cause(s) of your weed problem.
The Root Cause Could Be Your Soil Conditions
The first place to point your proverbial magnifying glass is your soil, which you can do with a DIY soil testing kit. Or by calling us and having one of our lawn care legends come and test it for you. Whichever way you decide to go, by testing your soil’s pH level you’ll be able to see whether or not your soil contains the necessary nutrients for growing a healthy lawn. If your soil is too acidic, you may have just found one of the causes to your moss issue because your soil may well need more alkaline to help your grass effectively outgrow the moss.
If this is the case, simply head down to your nearest garden centre, pick up some garden lime and sprinkle that around. However, if you find your soil is lacking the nutrients it needs to grow a thick, healthy lawn, you’ll probably need to add some lawn fertiliser to your order and start regularly adding that to your lawn too. Or, if you’d rather, our ridiculously chipper tribe of lawn technicians can come and do this for you — no hassle, no guesswork, just success.
Poor Drainage May Be The Underlying Issue Causing Moss
If there’s one thing Monsieur Moss loves more than anything, it’s a lawn (or more specifically, soil) with drainage problems. Poor drainage means excessively moist conditions and that means a moss party is about to break out.
“But how do you know if your soil is rubbish at draining?” I hear you ask your dog. Well, there are two things you can do. The first is think back to the last time you had heavy rainfall and whether you had any standing water somewhere on your lawn; and the other thing you can do is guess because a lawn that is heavily used (especially in the summer) is usually suffering from soil compaction and that can also prevent water from percolating through soil quickly. In either case, the solution is aeration.
When we aerate a lawn, we use a machine that creates nice deep holes in your soil that don’t just improve drainage, but also allow air and essential nutrients to reach the roots. This is good news because the healthier your roots the stronger your grass plants, and the stronger your grass the more chance your lawn has of crowding out any moss. Oh and, right now, during the autumn, is one of the best times for a spot of aeration.
A Lawn Scarification Could Have The Answers Too
For some lawn owners that are hellbent on getting rid of their moss problem once and for all. It’s less about the soil and more about the thick layer of thatch that is sat on top of the soil, preventing nutrients and water from getting to the roots. That’s where scarification becomes your new best buddy. It’s basically like raking but if that rake looked like Arnold Swarzeneggar because this machine rips through any thatch to leave deep channels that help your lawn thrive.
Excessive Shade May Well Be The Cause Of A Mossy Lawn
Last but by no means least, the big cause of all your moss problems may be too much shade over your lawn. Thankfully, even the most newbie garden-lovers know what this calls for: a chainsaw (okay, or maybe just a hedge trimmer). Whichever makes more sense to you, the only way to fight an excessive shade problem is to open up the area and let more sunlight reach more of your lawn.
The reason for this is simple: moss is the biggest opportunist out there. It only takes a patch of shaded grass that stays moist for most of the morning and – BAM! – moss is in there claiming squatters rights. So either remove any branches or bushes that are casting long shadows, or think about replacing your current grass with a more shade-tolerant grass type, such as a tall fescue.
The Bottom Line In Our Ultimate Guide To Removing Moss From Your Lawn…
Point is, when you’re dealing with a moss problem, the best defence is always offence because the healthier your grass the more chance it has of winning the war against moss. So instead of wondering how you can get rid of any moss patches, start asking yourself, “How can I make my grass greener?”
Thanks for reading The Ultimate Guide To Removing Moss From Your Lawn! For more lawn care tips and tricks, follow us on Facebook and Instagram.
Find out exactly what is wrong with your lawn and let the lawn care legends take care of it.
Close
Get our Famous Lawn Analysis
Find out exactly what is wrong with your lawn and let the lawn care legends take care of it.
Close
Privacy Policy
BACKGROUND:
Joe’s Lawn Care understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1. Information About Us
Joe’s Lawn Care Friars Well Estate North Drive Wartnaby Leicestershire LE14 3HQ
Joe’s Lawn Care Ltd is a Limited Company registered in England under company number 09412604.
Registered address and Main trading address: Friars Well Estate North Drive, Wartnaby, Melton Mowbray, Leicestershire LE14 3HQ
VAT number: 204 524 838 Data Protection Officer: Georgina Burns Email address: Marketing@joeslawncare.co.uk Telephone number: 03300 432343 Postal address: Friars Well Estate North Drive, Wartnaby, Melton Mowbray, Leicestershire LE14 3HQ
2. What Does This Notice Cover?
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
3. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, ‘the Data Protection Legislation’) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out in Part 5, below.
4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
1.1a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.
1.1b) The right to access the personal data we hold about you. Part 10 will tell you how to do this.
1.1c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
1.1d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 11 to find out more.
1.1e) The right to restrict (i.e. prevent) the processing of your personal data.
1.1f) The right to object to us using your personal data for a particular purpose or purposes.
1.1g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
1.1h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
1.1i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep usinformed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 11.
5. What Personal Data Do You Collect and How?
We may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. We do not collect any ‘special category’ or ‘sensitive’ personal data.
Data Collected
How We Collect the Data
Identity Information including name and title.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Contact information including address, email address, telephone numbers.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Business information (if we are contracting with your business) including business name, contact information.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Payment information including card details, bank account details.
Email communication, telephone communication. Direct interaction.
Profile information including communication preferences, interests, service history, lawn/site specific details, site images.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Marketing Data including preferences.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Technical Data including internet IP address, browser type and version, time zone, operating system and platform.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry and via cookies on our website (see Website Privacy Notice).
6. How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
What We Do
What Data We Use
Our Lawful Basis
Administering our business.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Supplying our products and services to you.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Managing payments for our products services.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Personalising and tailoring our products services for you.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Communicating with you.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Supplying you with information by email and post that you have opted-in-to (you may opt-out at any time by contact us.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephonetext messageand post with information, news, and offers on ourproductsandservices. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact ususing the details in Part 11.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows usto do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
7. How Long Will You Keep My Personal Data?
We keep your personal information only for as long as required to operate our services in accordance with legal requirements, tax and accounting rules and funding partner requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner. If you would like to know how long we will hold any specific information, then please contact us and we can provide further details.
8. How and Where Do You Store or Transfer My Personal Data?
We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
If it is necessary to transfer data outside of the UK then we will use specific approved contracts which ensure the same levels of personal data protection that apply under the Data Protection Legislation. For further information, please refer to the Information Commissioner’s Office.
Please contact us using the details below in Part 11 for further information about the particular data protection safeguardsused by uswhen transferring your personal data to a third country.
The security of your personal data is essential to us,and to protect your data, we take a number of important measures, including the following:
• Limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
• Procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so.
9. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 8.
If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 8.
If sell, transfer, or merge parts of ourbusiness or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
10. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a ‘subject access request’.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 28 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
11. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Georgina:
Email address: Marketing@joeslawncare.co.uk Telephone number: 03300 432343 Postal Address: Joe’s Lawn Care Ltd Friars Well Estate Wartnaby LE14 3HQ
12. Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be made available upon request from our Head Office or from our website www.joeslawncare.co.uk. This Privacy Notice was last updated in February 2024.
Find out exactly what is wrong with your lawn and let the lawn care legends take care of it.
Book Your Surface Cleaning Survey
Find out exactly what is wrong with your surface and let the lawn care legends take of it.
BACKGROUND:
Joe’s Lawn Care understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all of our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
1. Information About Us
Joe’s Lawn Care Friars Well Estate North Drive Wartnaby Leicestershire LE14 3HQ
Joe’s Lawn Care Ltd is a Limited Company registered in England under company number 09412604.
Registered address and Main trading address: Friars Well Estate North Drive, Wartnaby, Melton Mowbray, Leicestershire LE14 3HQ
VAT number: 204 524 838 Data Protection Officer: Georgina Burns Email address: Marketing@joeslawncare.co.uk Telephone number: 03300 432343 Postal address: Friars Well Estate North Drive, Wartnaby, Melton Mowbray, Leicestershire LE14 3HQ
2. What Does This Notice Cover?
This Privacy Information explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.
3. What Is Personal Data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, ‘the Data Protection Legislation’) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
The personal data that we use is set out in Part 5, below.
4. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
1.1a) The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 11.
1.1b) The right to access the personal data we hold about you. Part 10 will tell you how to do this.
1.1c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
1.1d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 11 to find out more.
1.1e) The right to restrict (i.e. prevent) the processing of your personal data.
1.1f) The right to object to us using your personal data for a particular purpose or purposes.
1.1g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
1.1h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
1.1i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 11.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep usinformed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves, however, so please contact us first, using the details in Part 11.
5. What Personal Data Do You Collect and How?
We may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. We do not collect any ‘special category’ or ‘sensitive’ personal data.
Data Collected
How We Collect the Data
Identity Information including name and title.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Contact information including address, email address, telephone numbers.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Business information (if we are contracting with your business) including business name, contact information.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Payment information including card details, bank account details.
Email communication, telephone communication. Direct interaction.
Profile information including communication preferences, interests, service history, lawn/site specific details, site images.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Marketing Data including preferences.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry.
Technical Data including internet IP address, browser type and version, time zone, operating system and platform.
Enquiry Form, email communication, telephone communication, satisfaction survey. Direct interaction or automated enquiry and via cookies on our website (see Website Privacy Notice).
6. How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and our lawful bases for doing so:
What We Do
What Data We Use
Our Lawful Basis
Administering our business.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Supplying our products and services to you.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Managing payments for our products services.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Personalising and tailoring our products services for you.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Communicating with you.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
Supplying you with information by email and post that you have opted-in-to (you may opt-out at any time by contact us.
Identity Information, Contact Information, Business Information, Payment Information.
Consent or Legitimate Interest.
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email, telephonetext messageand post with information, news, and offers on ourproductsandservices. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out. We will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes and you will be able to opt-out at any time.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish us to explain how the new purpose is compatible with the original, please contact ususing the details in Part 11.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows usto do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
7. How Long Will You Keep My Personal Data?
We keep your personal information only for as long as required to operate our services in accordance with legal requirements, tax and accounting rules and funding partner requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner. If you would like to know how long we will hold any specific information, then please contact us and we can provide further details.
8. How and Where Do You Store or Transfer My Personal Data?
We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.
If it is necessary to transfer data outside of the UK then we will use specific approved contracts which ensure the same levels of personal data protection that apply under the Data Protection Legislation. For further information, please refer to the Information Commissioner’s Office.
Please contact us using the details below in Part 11 for further information about the particular data protection safeguardsused by uswhen transferring your personal data to a third country.
The security of your personal data is essential to us,and to protect your data, we take a number of important measures, including the following:
• Limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
• Procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so.
9. Do You Share My Personal Data?
We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in Part 8.
If any personal data is transferred outside of the UK, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 8.
If sell, transfer, or merge parts of ourbusiness or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Policy.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
10. How Can I Access My Personal Data?
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a ‘subject access request’.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 11.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 28 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
11. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details for the attention of Georgina:
Email address: Marketing@joeslawncare.co.uk Telephone number: 03300 432343 Postal Address: Joe’s Lawn Care Ltd Friars Well Estate Wartnaby LE14 3HQ
12. Changes to this Privacy Notice
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.
Any changes will be made available upon request from our Head Office or from our website www.joeslawncare.co.uk. This Privacy Notice was last updated in February 2024.